ANPD initiates sanctioning process against Claro over unauthorized personal data sharing with Serasa

Original title: ANPD inicia processo para sancionar Claro por irregularidades no compartilhamento de dados pessoais de clientes com a Serasa

Brazil's National Data Protection Authority (ANPD) has initiated an administrative sanctioning process against Claro for unauthorized sharing of customers' personal data with Serasa, a credit analysis company. The mobile operator violated data sharing transparency and consent requirements. Serasa will be subject to a new inspection focusing on transparency obligations and data subject rights under Brazilian data protection law.

What changed

• ANPD opened administrative sanctioning proceedings against mobile operator Claro for sharing customer personal data with Serasa without proper authorization or transparency
• Serasa, the credit analysis company receiving the data, will face a new compliance inspection by ANPD regarding its obligations on transparency and respect for data subject rights

Who is affected

Mobile telecommunications operators and credit analysis/financial information companies operating in Brazil; affected individuals include Claro customers whose personal data was shared without proper consent

Summary generated by a language model; the official text prevails. Not legal advice.