Severity: Info Other, enforcement GR

DPA identifies data protection violations in telemarketing calls for energy products promotion

Original title: Τηλεφωνικές κλήσεις για προώθηση προϊόντων ενέργειας – Παραβάσεις της νομοθεσίας προστασίας δεδομένων

Published
Source: dpa.gr
Effective
Not stated
Deadline
Not stated
Framework: Greece data protection law
Law 4624/2019 (as last amended by Law 5221/2025) source

Why it matters

The Data Protection Authority (DPA) issued Decision 44/31.12.2025 regarding data protection law violations found in telemarketing calls for energy products. Energy companies and third parties conducting telemarketing must ensure a lawful basis for personal data processing and obtain consent from individuals before making calls.

What changed

  • DPA identifies systematic violations concerning the lawful basis for processing personal data when conducting telemarketing calls for energy products
  • Confirmation of the need for explicit prior consent from consumers before telemarketing calls is required
  • Responsibilities are established for energy companies and cooperating third parties to ensure compliance with data protection legislation

Who is affected

Energy companies, telemarketing companies and third parties conducting telemarketing calls for energy products promotion in Greece

What to do

AI-assisted summary of the official document; the official text prevails. Not legal advice.